최신 GCP-GCX 무료덤프 - Genesys Cloud CX Certified Professional

문제1

Your company has just acquired a new building, and you have to add this new location to Genesys Cloud CX.
What are the prerequisites to perform this task? (Choose two.)

A. You must have images of all the users located at the new location.

B. You must know the exact coordinates of the new building.

C. You must collect general information such as building address, number of floors, location contact information, etc.

D. You must have Admin rights to Genesys Cloud CX.

E. You must have the basic profile data for all users at the new location.

정답: C,D

설명: (DumpTOP 회원만 볼 수 있음)

문제2

All of the following are steps that need to be completed to configure an Edge appliance, EXCEPT __________.

A. Configure a trunk

B. Create a Site

C. Assign the Edge to a Site

D. Create an Edge Group

E. Authenticate the Edge

F. Configure the Edge Connectors

G. Associate the network interface

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제3

Where are Genesys Cloud CX call recordings stored by default?

A. Cloud

B. AWS Cloud

C. Web Service

D. Edges

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제4

_________ binds the numbering plan with the trunk.

A. Outbound route

B. Edge

C. Inbound route

D. Edge Group

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제5

Select the categories of ACD skills that can be added to a user or an interaction. (Choose two.)

A. Language

B. Skills

C. Queue

D. Roles

정답: A,B

설명: (DumpTOP 회원만 볼 수 있음)

문제6

You are preparing to deploy Genesys Cloud CX and need to order trunks.
Where can you find guidelines on PSTN carrier requirements?

A. By asking your carrier what you would need.

B. Get a default trunk line installed.

C. In the Genesys Cloud CX Resource Center.

D. On the PSTN carrier's web site.

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

최신 GCP-GCX 무료덤프 - Genesys Cloud CX Certified Professional - Consolidated

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