최신 CIS-FSM 무료덤프 - ServiceNow Certified Field Service Management (FSM) Implementation Specialist
Reactive, Planned, and Predictive are examples of what?
정답: D
What happens to a task that cannot be auto-assigned because of an impractical or missing location or because the task window cannot be scheduled?
정답: D
As it pertains to time recording, what allows field agents to record beyond the standard 40 hours of time per week?
정답: A
As it pertains to the Agent Feedback feature, ServiceNow calculates the average rating of a field agent and stores it in which table?
정답: A
As it pertains to dynamic scheduling system properties, what is the recommended maximum number of tasks that can be selected when running dynamic scheduling manually?
정답: C
What can be used to send articles, notices, and announcements to relevant customers?
정답: C
Which operational role is responsible for scheduling appointments and assigning tasks to agents?
정답: D
When using the dispatcher workspace integration with dynamic scheduling, if a dispatcher drags a lower priority task over a higher priority task, what will occur?
정답: D
Transfer order line tasks are used to move which type of record through the asset shipment and drop-off transfer process?
정답: B