최신 CIS-FSM 무료덤프 - ServiceNow Certified Field Service Management (FSM) Implementation Specialist
As it pertains to dynamic scheduling, what is this an example of government customers are higher rank and private sector customers are lower?
정답: A
What is used to estimate distance and time to determine the best route for an agent if Google Maps API is not configured?
정답: C
What phase in the baseline ServiceNow field service management process lifecycle immediately precedes the scheduling and dispatch phase?
정답: B
Location, skills, and availability are used to determine what?
정답: D
Field Service Management (FSM) is a solution for anything that uses which of the following? (Choose three.)
정답: A,C,F
Where can dispatchers view real-time locations of agents?
정답: C
Where can you disable the accept or reject task option if business process dictates that field agents should not have the ability to accept or reject tasks?
정답: B
What feature reorders an agent's tasks for the day as efficiently as possible, using either geolocation or straight-line estimation?
정답: D
As it pertains to dynamic scheduling configuration, if you are ranking agents based on the number of parts available in the agent stockroom, which matching criterion should you configure in the task filters?
정답: A