최신 CIS-FSM 무료덤프 - ServiceNow Certified Field Service Management (FSM) Implementation Specialist
What can customer service agents use to create and view associated work order tasks for customer cases?
정답: C
What state do work order tasks need to be in for dynamic scheduling to assign them?
정답: C
Assuming the reserve parts in agent stockroom configuration option is enabled, when sourcing a part, the From Stockroom field is auto-populated with a default stockroom location, only if:
정답: D
What scheduled job considers the tasks assigned to or accepted by agents on the current date and automatically enhances the routes for those tasks?
정답: D
Reactive, Planned, and Predictive are examples of what?
정답: D
Enabling the Use dispatch queue option in the field service assignment configuration allows dispatchers to?
정답: B
What do you need to configure an appointment booking service? (Choose three.)
정답: B,D,E
Which operational role is responsible for scheduling appointments and assigning tasks to agents?
정답: D
How are dispatch groups that can be selected from work order tasks filtered?
정답: A