최신 CIS-FSM 무료덤프 - ServiceNow Certified Field Service Management (FSM) Implementation Specialist
In the context of time recording, "Out of office", "Meeting", and "Training" are examples of what?
정답: A
What determines if a rejected task is dynamically assigned to the same agent in the next 24 hours or not?
정답: A
Users can be assigned work order tasks and edit these records if they: (Choose two.)
정답: A,B
What can be used to send articles, notices, and announcements to relevant customers?
정답: C
When configuring an appointment booking record producer, what must be enabled in order to display the appointment selection widget on the record producer?
정답: B
Which operational role is responsible for reviewing reports, metrics, and team performance?
정답: B
When can work order tasks be dispatched?
정답: D
If geolocation is not enabled, the agent's starting position for a given day defaults to what?
정답: B
Where can dispatchers view real-time locations of agents?
정답: C