최신 74970X 무료덤프 - Avaya Oceana® Solution Support

문제1

After the new Implementation has been performed by the Avaya Business Partner, a customer is trying to login.
While the agent is trying to login, the engineer finds the following error messages:

A. cd /var/log/Avaya/dcm/pu/UnifiedAgentControllet and tail -f ua-bpm-pu-1.log

B. cd /var/log/Avaya/services/AuthorizationService/ and tail -f AuthorizatlonService.log

C. cd /var/log/Avaya/dcm/pu/AuthorizationService/ and tall -fAuthorlzationService.log

D. cd /var/log/Avaya/dcm/pu/UnifiedAgentController and tail -f ua-ucm pu-1.log

정답: D

문제2

Which component is responsible for integrating Avaya Oceana Workspaces with Avaya Oceana core components?

A. Unified Collaboration Administration (UCA)

B. Unified Collaboration Model (UCM)

C. Call Server Connector (CSC)

D. Unified Agent Controller (UAC)

정답: C

문제3

Which statement describes the function of the Context Store Snap-in?

A. It is an enterprise workflow model to orchestrate the omni-channel interaction flow.

B. It is a normalized model for all resources and interactions that provides states for resources and interactions.

C. It is an engine for tracking and maintaining the end-to-end context of customer Interactions.

D. It is an agent selection component based on attribute matching across all channels.

정답: D

문제4

Refer to the exhibit.

A. It displays the need for running a DRS replication Service for Avaya Breeze nodes.

B. It displays; the Avaya Oceana Breeze nodes that are synchronized with Session Manager.

C. It displays a successful DRS replication from System Manager to the Avaya Breeze nodes.

D. It displays the need to repair the replication service from System Manager to the Avaya Breeze nodes.

정답: C

문제5

A customer used the debug utility in the Chrome browser after launching the chat session, go to More Tools > Developer Tools, and they find the following error message:
WebSocket connection to 'ws://192.168.10.50/services/websockets/chat' failded: Error during WebSockets handshake: Unexpected response code: 403 What is the problem Indicated by this error message?

A. The customer web chat is connected but there but no agents available In Avaya Oceana.

B. The customer web chat is rejected by the browser proxy or antivirus installed In the PC

C. The customer web chat is unable to connect to Avaya Oceana web chat snap-in.

D. The customer web chat is connected but there is a problem with the web chat snap-in.

정답: B

문제6

From where can you change the log-level for Avaya Oceana snap-in components?

A. Avaya Control Manager

B. Omni channel Data store

C. System Manager

D. Breeze Node CLI

정답: B

문제7

A customer has performed the backup operation for Avaya Oceana solution.
Where can you see the backup of UCA Store service that has been completed 100%?

A. In the System Manager on the Cluster Administration under Backup and Restore Job Status

B. In the System Manager on the Server Management

C. In the System Manager on the Avaya Breeze

D. In the System Manager on the Server Administration under Backup and Restore Job Status

정답: D

최신 74970X 무료덤프 - Avaya Oceana® Solution Support

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