최신 6201.1 무료덤프 - Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation

문제1

To activate, which three options require an Avaya authorization password? (Choose three)

A. the number of ACDs that the CMS system can monitor

B. simultaneous CMS Supervisor logins

C. the number of agents that the CMS can report on

D. features assigned to each user

E. the number of users that can be administered in the CMS

정답: A,B,C

설명: (DumpTOP 회원만 볼 수 있음)

문제2

Click the Exhibit button.

A customer's CMS link has been set up properly. After turning CMS on, the link does not come up. Based on the lines in /cms/pbx/acd1/spi.err, what is the cause for this issue?

A. CMS version is not configured an the system-parameters features farm,

B. CMS version is misconfigured on the system-parameters features form.

C. There is no network connection to CLAN.

D. CM version is not matching CMS setup.

정답: D

문제3

Which program is a custom application on the CMS?

A. Alarm Origination Manager

B. High Availability Admin Sync

C. Avaya Visual Vectors Client

D. Avaya Supervisor

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제4

A customer wants to optimize agent resources while also servicing calls in queue.
Which Advocate feature will meet this requirement? I

A. Service Objective

B. Predicted Waft Time

C. Percent Allocation Distribution

D. Dynamic Queue Position

정답: A

문제5

Which announcement type resides in a TN2501AP circuit pack, and supports recording locally from a telephone, or can use generated way announcement fifes?

A. Integrated

B. External

C. Local

D. Adjunct

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제6

How are feature packages, like External Call History or Forecasting, installed an a CMS system?

A. Using cms adm menu:, pkg_install option

B. From Solaris shell as root by issuing 'pkgadd -d <package name>' command

C. Using cms svc menu, pkg_install option

D. Using CMS main menu, System Setup menu, Package management option

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

최신 6201.1 무료덤프 - Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation

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