최신 6201.1 무료덤프 - Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation
A customer has purchased 5200 agent licenses and each agent has been assigned at least 3 skills.
Which two values would be a valid Data Storage Allocation entry for "Maximum agents lagged in"? (Choose two)
Which two values would be a valid Data Storage Allocation entry for "Maximum agents lagged in"? (Choose two)
정답: B,D
설명: (DumpTOP 회원만 볼 수 있음)
A company is migrating from R14 CMS with 3 ACDs to R16.1 CMS. They are not using ACD2 any more, so they are not planning to migrate it. Instead they want current ACD3 to be ACD2 on the new system.
How can they achieve this?
How can they achieve this?
정답: A
In an active non-Expert agent selection (AES) environment, what is each hunt group known as?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
The file that indicates link status has been checked. The link is down and will not come up.
The following message appears
PBX Configuration mismatch, Switch has: 100 agents 23 splits 10 trunks 5 trunk groups
*100 VDNs
What can be done to solve this problem?
The following message appears
PBX Configuration mismatch, Switch has: 100 agents 23 splits 10 trunks 5 trunk groups
*100 VDNs
What can be done to solve this problem?
정답: D
The CMS has been checked and the link to the CM is down. The message shown in the log is "PBX switch mismatch. Check the switch setup".
What does this message mean?
What does this message mean?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
Which three are settings for Vector Variables? (Choose three)
정답: B,C,D