최신 3305 무료덤프 - Avaya Aura® Experience Portal with POM Implementation and Maintenance

문제1

You have just installed Proactive Out roach Manager (POM) 2 SP 4 or newer on your Avaya Aura Experience Portal (AAEP) 6.0. You run your first campaign and the POM monitor appear to show an Active Job, but no outgoing calls appear to be made. You notice the following entry in the CrnpMgrService.out log file:
CmpMgtService.out
@2011-10-21-02-32-43|P_POMCM002|ERROR|POMCM|||OUT call web service returned fault: Transport error: 401 Error: Unauthorized | 192.9.84.93 ####
Which step must you take to correct the issues and continue with this procedure?

A. Login to Experience Portal Manager (EPM) using a user with an assigned role of "Administration" and ensure that the Outcall User Name and Password administered in POM Configuration > POM Server > Outbound Settings > Voice Server link is the same as in User Management > Users > and that it is enabled and not locked.

B. Login to EPM using a user with an assigned role of "Administration" ensure that the Outcall U Name and Password administered in System Configuration > VPMS Servers > VPM5 Settings > Web Service Authentication > Outcall is the same as in User Management > Users > and then enabled and not locked.

C. Login to EPM using a user with an assigned role of "Administration" and ensure that the Outcall User name administered in POM Configuration > POM Server > Outbound Settings > voice Server link has the assigned role of "Web Services".

D. Login to EPM CLI using a Linux user with root permissions and ensure that the Outcall User Nan and Password administered in POM Configuration > POM Server > Outbound Settings > Voice server link contains a valid password and" is not locked.

정답: C

문제2

Your client reported they received an alarm message from the Avaya Proactive Outreach Manager (POM): code P_POMCD007, Event text Schedule Manager Could Not Be Started.
What would you check to identify the cause of this message?

A. Verify that the Media Processing Platform (MPP) is operational.

B. Verify that the database is valid and is functioning.

C. Verify that the application server is working correctly.

D. Verify that the Experience Portal Manager (EPM) can communicate with the MPP.

정답: B

문제3

Before installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) system Unit will perform voice campaigns, which three features must be enabled or configured on the AAI P? (Choose three)

A. H.323 or SIP ports configured and in service.

B. The correct number of AAEP and POM licenses for features required.

C. A remote database.

D. A separate application server is required to run POM applications.

E. Adequate telephony ports are available on the AAEP equal to or greater than number of POM ports.

정답: A,B,E

문제4

You have installed an Orchestration Designer application on a Tomcat application server and try at call to the application. The test call fails.
What is the best way to validate the application installation?

A. Check AAEP administration System Maintenance > Log Viewer

B. Check the Avaya Aura experience Portal (AAEP) System Monitor.

C. Look at the Application Detail Report in the AAEP administration.

D. Open a browser window and access the application Http:// <host>: <port>/<application name>/index.html

정답: D

문제5

In the Intelligent Customer Routing (ICK) deployment, all agents in the call center are either logged out or in Auxiliary mode.
Which is an accurate description of how ICR handles a call arriving in the system?

A. The ICR Core performs polling and provides a result which suggests that the agent is not available. The ICR CCA launches the Generic Error Handling Application (EHA).

B. The ICR Core performs polling and provides a result which suggests that the agent is not available. The ICR CCA disconnects the call.

C. The ICR Core performs polling and provides a result which suggests routing the call to this call center. The ICR Call Control Application (CCA) launches the Walt Treatment Application (WTA) and routes the call.

D. The ICR Core performs polling and provides a result which suggests that the agent is not available. The ICR CCA launches the Non Business Hours Application.

정답: C

문제6

You are preparing to build a large 1200 port Avaya Aura Experience Portal (AAEP) system and the client has asked you to protect the information contained in the calls to and from all of the extended servers.
Which three choices will meet this requirement? (Choose three)

A. Encrypt H.323 call control between the media Processing Platform (MPP) and the Avaya Communication Manager server

B. Disable the HTTPS protocol on your application servers and use HTTP only

C. Partition the client data network to limit the exposure of certain non-encrypted VoIP components of AAEP system to the corporate network

D. Encrypt Real-Time Transport Protocol (RTP) audio data between the MPPs and the Avaya communication Manager feature server

E. Encrypt audio data to and from the speech servers by using MRCP V2 protocol (Media Resource Control Protocol) with TLS (Transport Layer Security) enabled

정답: A,D,E

최신 3305 무료덤프 - Avaya Aura® Experience Portal with POM Implementation and Maintenance

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