최신 3305 무료덤프 - Avaya Aura® Experience Portal with POM Implementation and Maintenance

문제1

In the Intelligent Customer Routing (ICK) deployment, all agents in the call center are either logged out or in Auxiliary mode.
Which is an accurate description of how ICR handles a call arriving in the system?

A. The ICR Core performs polling and provides a result which suggests that the agent is not available. The ICR CCA launches the Generic Error Handling Application (EHA).

B. The ICR Core performs polling and provides a result which suggests that the agent is not available. The ICR CCA disconnects the call.

C. The ICR Core performs polling and provides a result which suggests routing the call to this call center. The ICR Call Control Application (CCA) launches the Walt Treatment Application (WTA) and routes the call.

D. The ICR Core performs polling and provides a result which suggests that the agent is not available. The ICR CCA launches the Non Business Hours Application.

정답: C

문제2

You are preparing to build a large 1200 port Avaya Aura Experience Portal (AAEP) system and the client has asked you to protect the information contained in the calls to and from all of the extended servers.
Which three choices will meet this requirement? (Choose three)

A. Encrypt H.323 call control between the media Processing Platform (MPP) and the Avaya Communication Manager server

B. Disable the HTTPS protocol on your application servers and use HTTP only

C. Partition the client data network to limit the exposure of certain non-encrypted VoIP components of AAEP system to the corporate network

D. Encrypt Real-Time Transport Protocol (RTP) audio data between the MPPs and the Avaya communication Manager feature server

E. Encrypt audio data to and from the speech servers by using MRCP V2 protocol (Media Resource Control Protocol) with TLS (Transport Layer Security) enabled

정답: A,D,E

문제3

A customer wants to connect Avaya Aura Experience Portal to the existing company Oracle database. Where do you get the Oracle Java Database Connectivity (JDBC) driver?

A. The Oracle JDBC driver is installed automatically

B. http://support.avaya.com

C. http://www.oracle.com

D. The Experience Portal DVD

정답: C

문제4

Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response.
What two items should he checked to resolve this situation? (Choose two)

A. the error logs in the speech recognition server

B. the Call Data Summary Report

C. the audio/basic and audio/x-alaw-basic settings In the Web Administration screen

D. the content of the Avaya network log server.log/log

정답: A,C

문제5

Which statement about user permissions is true?

A. When logged in as admin user, only global information can be seen and edited.

B. When logged in as org user, all global and organization based information can be seen, but only organization specific data can be edited.

C. When logged in as org user, only the information for the organization to which we belong can be seen and edited.

D. When logged in as admin user, all global and organization based information can be seen, but only non organization specific data can be edited.

정답: C

문제6

You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //<hostname>: <port>/runtimeconfig), you receive the following error:
org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError: com/avaya/runtimecommon/plat forms/Tool kit
How do you correct this Issue?

A. Make sure the runtime support files are installed in the correct location.

B. Restart Avaya Aura Experience Portal.

C. Check that the Web License Manager (WebLM) is running. If not start WebLM.

D. Re-install the runtimeconfig.war file.

정답: A

최신 3305 무료덤프 - Avaya Aura® Experience Portal with POM Implementation and Maintenance

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