최신 3303 무료덤프 - Avaya Proactive Contact Implementation and Maintenance

문제1

A system operator reports that agents are randomly being disconnected from Proactive Contact Agent. You have reviewed the available data and it is inconclusive. Since the problem is intermittent, you need to set up the dialer so that it will gather the data you need in the future.
Assuming that the current date is February 19, 2011, which command would you enter in the hopes of recording the next occurrence?

A. logcat -p agent

B. check_errors 20110219

C. tail-facc*0219

D. logadm -p opmon |7

정답: D

문제2

A system operator has accidentally deleted a very complicated and frequently used call selection file. The system operator must determine if the type of backup that is made every evening includes the files that allow this call selection to be restored.
Which two types of backups include a call selection file? (Choose two.)

A. data/stat files

B. system and calling lists

C. database

D. system configuration files

정답: B,D

문제3

A business requires a hard-dialer solution with 300 agents, 600 lines and the capability to have total messages recorded up to 60 minutes in length.
What will be the requirements for the Large Port Voice Card 2 (LPVC2)?

A. two LPVC2 cards with 32 MB on-board memory

B. one LPVC2 card with 32 MB on-board memory

C. one LPVC2 card with 16 MB on-board memory

D. two LPVC2 cards with 16 MB on-board memory

정답: D

문제4

A company's host needs the ability to send multiple downloads to the Proactive Contact system throughout the day rather than one automatic download in the morning. This must occur without interruption in calling activity.
Which feature accomplishes this?

A. Post update

B. Infinite Job

C. Virtual Agent

D. Batch Campaign Update

정답: B

문제5

A business is using inbound on an Avaya Proactive Contact (APC. system and wants to collect inbound Automatic Number Identification/Dialed Number Identification Service (ANI/DNIS). They have standard T1s/E1s/J1s.Which card must be installed and configured on one processor of a Digital Signal Processor - 2 (DSP2) to collect these digits?

A. Enhanced Call Progress Analyzer (ECPA)

B. Enhanced Digital Tone Generator (EDTG)

C. Enhanced DTMF Receiver Card (EDRC.

D. Digital Dialer Card (DDC.

정답: C

문제6

What should the crontab of a secondary dialer have?

A. pds_maintenance, mts_maintenance and db_mainlenance

B. pds_maintenance and db_rnaintenance

C. pds_maintenance

D. pds_maintenance and mts_maintenance

정답: B

문제7

Which three should you verify if a network connection error is suspected between the Avaya Proactive Contact 5.X server and the PG230RM? (Choose three.)

A. Verify that there are four swif_dg processes running on the Avaya Proactive Contact server.

B. Verify you have an active flashing LED light on the front of the ENBC card indicating LAN activity.

C. Verify the name (switch1) and IP address for the PG230RM matches between the /etc/hosts onthe AvayaProactiveContact server and in the Network Configuration page on the PG230RM (under the Current Internet Address).

D. Run lanscan and landiag and look for collisions and other errors on the internal network (lan0).

E. Verify that SWITCHTYPE is set to DIGITAL in /opt/avaya/pds/etc/master.cfg on the Avaya Proactive Contact server.

정답: A,C,D

문제8

Which Supervisor Application can be used to edit license server settings?

A. Health Manager

B. Editor

C. Monitor

D. Role Editor

정답: A

최신 3303 무료덤프 - Avaya Proactive Contact Implementation and Maintenance

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