최신 3301 무료덤프 - Avaya Aura Contact Centre Maintenance & Troubleshooting

문제1

During installation of Contact Center Manager Server (CCMS) on a standalone server, an error message is displayed. The installation ultimately fails.
What would you do to detect the cause of the installation error?

A. Examine the Windows Application event log.

B. Examine the log files in C:\Avaya\Logs\Sysops.

C. Examine the installation summary and results files in C:\Program Files\Avaya\Resources\html.

D. Examine the log files in D:\Avaya\Logs\CCMS.

정답: B

문제2

In a SIP environment, which component of Avaya Aura Contact Center (AACC) performs call processing?

A. .NET

B. SIP Proxy Server

C. SIP Computer Telephony Integration (CTI)

D. SIP Gateway Manager

E. SIP Redirect Server

정답: B

문제3

At an elevated level, engineers have designed the architecture ol SH' around ttv<> varlel les of component s.
Which SIP component is comprised of two subcomponents, where one component initiates SIP the other component responds to requests?

A. User Agent

B. Back to-Back User Ag

C. SIP Gateway Manager

D. SIP Server

E. SIP Gateway

정답: A

문제4

The SIP CTI link between SIP Avaya Aura Contact Center (AACC) and Application Enablement Services (AES) employs secure communication.
Which three objectives does secure communications commonly aim to achieve?

A. Access controls, Encapsulation, and Encryption

B. Public Key, Private Key, and Token

C. Confidentiality, Integrity, and Authorization

D. HTTPS, SSL, and TLS

정답: C

문제5

An agent is configured to handle e-mail multimedia contacts. The agent is able to receive, read, and reply to e-mails using the Avaya Aura Agent Desktop (AAAD). However, the agent cannot open attachments in inbound e-mails.
What is a possible cause of this problem?

A. Internet Explorer is not set as the default browser on the agent's computer.

B. The agent has not been granted "open E-mail Attachments" rights in Contract Center multimedia (CCMM).

C. The agent's web browser is not set for the correct character encoding.

D. .NET 3.5 Service Pack 1 is not installed on the agent's computer.

정답: A

최신 3301 무료덤프 - Avaya Aura Contact Centre Maintenance & Troubleshooting

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