최신 GCP-GC-IMP 무료덤프 - Genesys Cloud Certified Professional

문제1

Which button would you click to mute yourself when on a call?

A. Phone with down arrow

B. Vertical bars

C. Microphone

D. Drop-down arrow

E. Dialpad

정답: C

문제2

Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?

A. Communication Services

B. Core Services

C. Public Interface Services

D. Application Services

정답: B

문제3

Select all the sections for the standard profile page. (Choose five.)

A. Contact Information

B. General

C. HR

D. Contact

E. Relationships

F. Skills & Certifications

G. Languages

정답: A,B,C,E,F

문제4

You can select multiple files to upload into a workspace in the Documents feature.

A. True

B. False

정답: A

문제5

What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?

A. Managed IP Phones

B. IP Phone Templates

C. Base Settings

D. Default Station configuration

정답: C

문제6

If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

A. In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.

B. In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.

C. In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.

D. In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section

정답: B

최신 GCP-GC-IMP 무료덤프 - Genesys Cloud Certified Professional - Implementation

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