최신 PEGAPCDC87V1 무료덤프 - Pegasystems Certified Pega Decisioning Consultant (PCDC) 87V1
Which two of these statements is true about Value Finder? (Choose Two)
정답: B,D
설명: (DumpTOP 회원만 볼 수 있음)
U+ Bank promotes credit card offers on its website and uses Pega Customer Decision Hub to personalize the offer for every customer. Now, the bank wants to lower the number of customers that leave the bank by showing a proactive retention offer to high churn risk customers instead. As an NBA analyst, you are tasked with creating a new applicability setting to comply with the new business rule. Which business issue or issues do you modify?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
MyCo, a telecom company, developed a new data plan group to suit the needs of its customers The following table lists the three data plan actions and the criteria that customers must satisfy to qualify for the offer:
How do you configure the engagement policies to implement this requirement? Choose the engagement policy level that is best-suited for each criterion.
How do you configure the engagement policies to implement this requirement? Choose the engagement policy level that is best-suited for each criterion.
정답:
Explanation:
Correct Engagement Policy Level Configuration:
* Criterion 1: Owns a smart mobile
* Engagement policy level: Group level
* Criterion 2: Under graduation student / Post graduation student
* Engagement policy level: Issue level
* Criterion 3: New customer / Existing customer
* Engagement policy level: Action level
To configure engagement policies correctly in Pega, it is important to choose the appropriate level of engagement policy based on the criteria. The levels are:
* Issue level: Applies to all actions within a business issue.
* Group level: Applies to all actions within a specific group.
* Action level: Applies to individual actions.
1. Criterion 1: Owns a smart mobile
* This criterion is relevant for all data plans under a specific group of data plans.
* Therefore, it is best suited at the Group level, ensuring that all plans within the group check for this criterion.
2. Criterion 2: Under graduation student / Post graduation student
* These educational statuses may be relevant across various groups and actions under a broader business issue like "Education" or "Student Plans".
* Therefore, this should be configured at the Issue level to apply across all relevant actions within the issue.
3. Criterion 3: New customer / Existing customer
* This criterion is specific to individual actions and can vary greatly between different offers.
* Hence, it should be configured at the Action level to ensure precise control over which actions are offered to new versus existing customers.
U+ Bank wants to offer a 10% discount for customers whose CLV value is higher than 400. Which strategy component should you use to meet the new requirement?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website- The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer has clicked on any of the mortgage offers a total of three times in the last 7 days, do not show any mortgage offers to that customer for the next 10 days.
Select the correct suppression rule for the requirement: If a customer has clicked on any of the mortgage offers a total of three times in the last 7 days, do not show any mortgage offers to that customer for the next 10 days.
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
When a customer is offered an action that they already accepted, this is because_________.
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter.
Which arbitration factor do you configure to implement the requirement?
Which arbitration factor do you configure to implement the requirement?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
Reference module: Sending offer emails
What is best practice for designing an action flow?
What is best practice for designing an action flow?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)