최신 Community-Cloud-Consultant 무료덤프 - Salesforce Certified Community Cloud Consultant
As part of its recent efforts to improve brand recognition, Universal Containers had upgraded all of its Communities to use Lightning templates. The next step will be to unify the branding across all of these Communities. What is an efficient way to accomplish this?
Select one or more of the following:
Select one or more of the following:
정답: B
Universal Containers sets up and publishes a Community. What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers.
정답: A,B,E
Universal Containers (UC) is using Service Cloud to handle cases coming from chat, phone, and emails. UC created a public self-service Community to offload some customer support questions by enabling Knowledge and Articles. UC wants users to be able to create a Case without logging into the Community.
Which two features should the Administrator enable to meet this requirement?
Choose 2 answers
Select one or more of the following:
Which two features should the Administrator enable to meet this requirement?
Choose 2 answers
Select one or more of the following:
정답: A,C
Universal Containersbuilds a partner community for their dealers. They set up the partner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the parner account. How should the Salesforce admin fulfil this requirement?
Select one or more of the following:
Select one or more of the following:
정답: C
When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem?
정답: B
Northern Trail Outfitters needs to provide support to all customers in their Customer Community, includingcustomers who have NOT logged in. Currently, customers can only view Knowledge articles if they are logged in.
What should the Salesforce Admin do to make sure that Knowledge articles are visible to unauthenticated users?
What should the Salesforce Admin do to make sure that Knowledge articles are visible to unauthenticated users?
정답: D
Northern Trail Outfitters is launching a Community for its B2B customers and partners.
What should the Consultant consider when granting users access to the Community?
What should the Consultant consider when granting users access to the Community?
정답: B
Universal Containers (UC) is launching a Partner Community. Users will receive a welcome email with a link to login to the new Community. UC wants the link to last longer than seven days. How can aCommunity Cloud consultant change the validity period of the link to meet this requirement?
Select one or more of the following:
Select one or more of the following:
정답: C
Universal Containers builds a Community on the Napilitemplate. They need to use a survey tool to collect feedback from members. What two things should the Salesforce Admin do to achieve this? Choose 2 answers
정답: A,C
What is the most efficient way for the Salesforce Admin to fulfil this requirement? Northern Trail Outfitters is planning to launch a Communityfor their partners. Partner Sales Managers need to view Partner Sales Rep records.
정답: D
Universal Containers adds e -commerce capability to its Communitybuilt on the Napili template. They track customer shipments in a Salesforce custom object. How should the Salesforce Admin expose customer shipment data in Community Builder?
정답: A
A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community.
Reputation points and levels have been created. What should the Salesforce Admin do inCommunity Builder to accomplish this task? Choose one answer
Reputation points and levels have been created. What should the Salesforce Admin do inCommunity Builder to accomplish this task? Choose one answer
정답: B
Universal Containers needsemployees who already have access to Salesforce to get access to a Customer Community they have just launched. The employee Salesforce profiles have been added to the Community.
What should the Salesforce Admin do to give employees access to the CustomerCommunity?
What should the Salesforce Admin do to give employees access to the CustomerCommunity?
정답: A
A Salesforce admin needs to build a self-service Community. Which three steps should the Salesforce admin take before building the Community in Salesforce? Choose 3 answers Select one or more of the following:
정답: A,C,D
What are the four stages of the Community Roll-out framework?
정답: A
Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement?
Select one or more of the following:
Select one or more of the following:
정답: C
One of the features of Salesforce Communities is being able tonest Topics (i.e. Level 1 (parent), Level 2, Level 3) what is the maximum number of topics you are able to create for each level?
정답: A
Youwere really excited to read about the community template features in the latest Salesforce Release Notes, but you have noticed that after the release you still don't have the features available in your Community, what steps should you take to resolve this?
정답: A
Universal Containers launches a Partner Community for their resellers who have access to Leads, Opportunities, and Dashboards.Universal Containers has the following requirements to support their partners during the sales cycle: - Universal Containers can engage with partners during the Sales cycle. - Universal Containers can have internal discussion NOT visible to partners. - The Channel Manager can bring any Universal Containers Employee to the discussion - Universal Contianers employees may or may NOT have access to the Partner CommunityHow should a Salesforce Admin fulfil those requirements?
정답: C