최신 Certified-Business-Analyst 무료덤프 - Salesforce Certified Business Analyst
The business analyst (BA) At universal Containers is writing user stories for its Salesforce Field Service implementation.
What should the BA evaluate to understand the understand the risk level of the user stories?
What should the BA evaluate to understand the understand the risk level of the user stories?
정답: B
Universal Container (CU) has brought in a business analyst to help implement an expensive AppExchange product in its Salesforce org to optimize the sales pipeline. The BA is free to speak to anyone at UC to gather the information they need to ensure success. The BA decides to speak to the stakeholders who are most impacted.
Which key stakeholder should the BA speak to first?
Which key stakeholder should the BA speak to first?
정답: C
Northern Trail Outfitters launched a new feature on its Experience Cloud site to allow customers to compare features of similar products ahead of the major promotional event of the year. The user acceptance testing (UAT) passed successfully; however, many customers complained of issues when accessing the site.
What did the business analyst overlook before recommending that the release go live?
What did the business analyst overlook before recommending that the release go live?
정답: C
In which of the following app markets CANT the Salesforce App be found?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
As a business analyst (BA) starts engaging stakeholders for a user story writing workshop, an executive sponsor questions why the Commerce Cloud project is creating user stories rather than standard requirements.
What is one benefit of creating user stories that the BA can share with the executive sponsor?
What is one benefit of creating user stories that the BA can share with the executive sponsor?
정답: B
The business analyst (BA) at Universal Containers is preparing for user acceptance testing (UAT) for an Experience Cloud implementation.
Which people should participate in UAT?
Which people should participate in UAT?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
Universal Containers is setting up a Salesforce email integration for the sales team. Through discovery conversations, the business analyst (BA) learns the operations team also needs email integration in the near future.
What should the BA do next?
What should the BA do next?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
After stakeholders formally signed off on requirements, the business analyst (BA) received numerous emails requesting changes to Salesforce during uses acceptance testing (UAT). The BA quickly became overwhelmed by the requests and needs a way to organize and peritonitis them.
What should the BA use to help them organize these requests?
What should the BA use to help them organize these requests?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
Universal Containers has a new client, and the business analyst wants to leverage customer-centric discovery to ensure a successful project outcome.
Which step of this process happens before the first requirements workshop?
Which step of this process happens before the first requirements workshop?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
The business analyst (BA) implementing Salesforce at Cloud Kicks is interacting with many different people throughout the company. Some of the subject matter experts (SMEs) are difficult to engage, and the BA is struggling to get the information they need.
What should the BA do when they find it difficult to get a response?
What should the BA do when they find it difficult to get a response?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
Universal Containers is transitioning to Slack as its internal communication tool and is ready to release.
What is the final step that a business analyst should perform during the user acceptance testing process that would ensure a "go" decision?
What is the final step that a business analyst should perform during the user acceptance testing process that would ensure a "go" decision?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)