최신 C_C4HL2C_92 무료덤프 - SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash

문제1

Which SAP Cloud Solution manages customer consent in order for Marketing to analyse their information?

A. SAP Sales Cloud

B. SAP Service Cloud

C. SAP Customer Data Cloud

D. SAP Customer Cloud

정답: C

문제2

In B2B, what is the next logical step once a target group has been defined through segmentation?

A. Customer contact and lead nurturing

B. Campaign management and customer contact

C. Customer contact and opportunity generation

D. Campaign management and lead nurturing

정답: D

문제3

Define the stage: the order is dispatched, customer confirms product has been delivered, technitian installs the product, subscription is billed, customer gets combined invoice and a salesperson is able to view his/her commission.

A. Billing-to-Cash

B. Order-to-Cash

C. Quote-to-Order

D. Delivery-to-lnvoicing

정답: B

문제4

What happens once a purchased subscription is activated?

A. A billing document is created in SAP Sales Cloud and replicated to SAP S/4HANA Cloud

B. A billing document is created in SAP S/4HANA Cloud and replicated to Commerce Cloud

C. A billing document is created in SAP S/4HANA Cloud and replicated to Subscription Billing

D. A billing document is created in SAP Subscription Billing and replicated to SAP S/4HANA Cloud

정답: D

문제5

What does it mean to have an active deal?

A. Having an active Opportunity

B. Having an order that is being shipped

C. Having an already closed deal

D. Having a contact with or without a lead

정답: A

문제6

How many are the Lead-to-Cash generic stages?

A. 6

B. 9

C. 8

D. 7

정답: C

문제7

What is a logical step that can be taken, if SAP Marketing Cloud generates a campaign that did not get a response from the customer?

A. SAP Marketing Cloud can generate automatic calls to remind them of the offer

B. SAP Marketing Cloud should automatically discard the contact

C. SAP Marketing Cloud can archive the customer and mark them for deletion

D. SAP Marketing Cloud can retarget customers and remind them of new offers

정답: D

문제8

How can an interaction between a service technician and a customer become a new lead?

A. When the customer fills out the satisfaction form with a recommendation for someone else to use the service

B. When the service was good

C. When the technician offers extra services

정답: A

문제9

On the Deal Finder, how can a Sales Rep convert a Lead to an Opportunity?

A. By assigning a task to himself

B. By assigning his name to it

C. By dragging it and dropping it to the right pane

D. By pushing the Release button

정답: C

최신 C_C4HL2C_92 무료덤프 - SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash

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