최신 CSA 무료덤프 - ServiceNow Certified System Administrator

문제1

Which type of interface enables you to display multiple performance analytics, reporting and other widgets on a single screen?

A. List

B. Form

C. Dashboard

D. Timeline

정답: C

문제2

Which framework can automatically populate values for the priority and Category field based on the Short description field value?

정답: E

문제3

The Report Designer contains different section for configuring your report. Which section is used to specify the name of the report, and the table or data source for the report.

정답: B

문제4

Which one of the following is NOT a type of Visual Task Board?

A. Feature

B. Flexible

C. Freeform

D. Guided boards

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제5

What are the steps for importing data using an import set?

A. Identify source; Import transform map: Run transformer; Verity import

B. Set up LDAP; Test map: Create update set; Run import: Apply update set

C. Load the data; Create transform map; Transform data; Clean up import table

D. Select source file; Run automap; Transform data; Clean up target table

정답: C

문제6

If a user is on an Incident form and is alerted when they change the value of the Priority field, which type of script executes in the Platform?

A. A business rule

B. A fix script

C. A server script

D. A client script

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제7

What are the two pathways to view feedback left on a published article?

A. Knowledge > articles > My Flagged

B. Knowledge base > my knowledge > flagged articles

C. Knowledge > My articles > Flagged

D. Knowledge > articles > published

정답: A,D

문제8

What is (are) best practice(s) regarding users/groups/roles? Choose 2 answers

A. You should add users to groups

B. You should assign roles to groups

C. You should never assign roles to groups.

D. You should assign roles to users.

정답: A,B

문제9

You are asked to create an option in the Service Catalog, which will allow a user to click Get Help and describe the issue they are having. These forms should create incident records, which are automatically routed to the Service Desk. Which method would you use?

A. Create Content Item

B. Create Catalog Item

C. Create Order Guide

D. Create Record Producer

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제10

When moving multiple update sets at one time, what might you do to facilitate the move?

A. Test

B. Verify

C. Preview

D. Batch

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제11

A manager wants to view a snapshot of month-end Sales performance data, as compared to Sales targets. In addition, the manager wants to be able to see those monthly numbers trended over time, and forecasted into the future. What capability do you suggest for this manager?

A. Scheduled Reports, a custom snapshot table, and a Trend report

B. Performance Analytics

C. Key Performance Indicators

D. Scheduled Reports, a custom snapshot table, and a Projection report

E. Scheduled Reports and Excel

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제12

What are examples of UI Actions relating to forms?
Choose 3 answers

정답: A,D,E

문제13

Which feature allows you to automate business logic for a particular application or process such as approvals, tasks notifications, and record operations?

정답: E

설명: (DumpTOP 회원만 볼 수 있음)

문제14

When a flow runs an action, it generates a runtime value, which stays the same for the duration of the flow.
What is the name of this runtime value?

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제15

Which of the following is used to categorize, flag, and locate records?

A. Search

B. Bookmarks

C. Tags

D. Favorites

정답: C

문제16

Here is an example of the criteria set for a knowledge base:
* Companies: ACME North America
* Department: HR
* Groups: ACME Manager
* Match All: Yes
In this example, what users would have access to this knowledge base?

A. Members of the ACME manager group, who are also members of HR Department and part of the ACME North America

B. Member of the ACME Manager group, and HR department, regardless of geography

C. Users which are members of either ACME North America, or HR Department, or ACME Manager Group

D. Employees of ACME North America, who are members of HR Department or the ACME Manager group

정답: A

문제17

What is the definition of a group?

정답: A

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