최신 CFM 무료덤프 - IFMA Certified Facility Manager

문제1

An organization recently acquired another firm with an 88-acre campus and fourteen buildings that support government-regulated activities. The Chief Financial Officer has asked the facility manager to provide an assessment of the property and facilities. One of the assessments the facility manager will perform is the Facility Condition Index (FCI). Which has the GREATEST impact on the FCI?

A. Building openings.

B. Real estate value.

C. Deferred maintenance costs.

D. Utility distribution.

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제2

Both the facility and information technology managers are asked to assign staff to work together on a major project. Halfway through the project, the managers observe that the team is in a win-lose power struggle because of divergent views among team members. How should the facility and information technology managers initially intervene?

A. Assign additional members from each department to foster more problem-solving

B. Reestablish meeting guidelines

C. Reassign project managers

D. Assign new team members who have similar personalities

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제3

As a facility manager, what is the most basic maintenance and operation responsibility that you must meet?

A. Provide a safe and clean environment

B. Align the facility management plan with corporate objectives

C. Maintain a detailed log of all maintenance activities

D. Ensure positive tenant relationships

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제4

Both the facility and IT managers are asked to assign staff to work together on a major project. Halfway through the project, a power struggle emerges due to divergent views. How should the managers initially intervene?

A. Reestablish meeting guidelines

B. Reassign additional members from each department

C. Reassign project managers

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제5

What should Key Performance Indicators (KPIs) for a project primarily focus on?

A. Total project cost.

B. On-time delivery.

C. Critical success factors.

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제6

What is the MOST effective tool in managing change?

A. Managing resistance.

B. Using surveys.

C. Communication.

D. Anticipating user denial.

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제7

What does the effectiveness of infrastructure resilience rely on?

A. Robustness, resourcefulness, rapid recovery, redundancy.

B. Written incident response plans, training, management participation, employee adaptability.

C. Finance, security, supply chain, communications.

D. Back-up power, capital planning, supply chain, security.

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제8

Your company operates a Web-based CMMS but struggles with service quality across its facilities.
What is the best way to address the issue?

A. Retrain service delivery staff on the efficient use of the CMMS.

B. Have each facility manager identify performance improvement initiatives for their respective facilities.

C. Select one facility for improvement and use this as the benchmark for all the other facilities.

D. Use the CMMS data to identify those service delivery processes that need improvement.

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제9

What best describes Performance Measures?

A. Pre-determined set of performance indicators and the actual results.

B. Performance indicators including metrics and drivers that achieve a given outcome.

C. Parameters and metrics that evaluate objectives against actual performance and goals.

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제10

You have recommended developing an ISO 50001 energy manual. Leadership and staff want to know the benefits of the manual. How would you explain the benefits?

A. It provides an overview or summary of the energy management system that is approved by top management. The energy manual serves as a tool to establish and communicate the energy management commitments of the organization.

B. It provides a "roadmap" for stakeholders. The energy manual includes information on the components of the system, how those components interact, and key information on associated processes, procedures, and roles and responsibilities.

C. It is a legal document created at the request of the organization's board or oversight committee.

D. It compiles the information that regulatory agencies require, such as the scope and boundaries of the energy management system and the energy policy.

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제11

As a result of a market assessment, your company has decided that the best and highest use for a currently vacant building in an industrial park would be as a manufacturing facility. In order for a facility to be considered as a best and highest use, it must pass a series of four tests. What is one of the four tests?

A. Must be part of the real estate master plan.

B. Must be strategically located.

C. Must be physically possible.

D. Must be part of the strategic plan.

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제12

What is one of the perspectives used by an organization when developing a balanced scorecard?

A. Financial

B. Market trends

C. Real Estate strategic plan

D. Management style

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제13

You are part of a team developing a plan for the layout of a 500-acre planned community. The plan shows roads, utilities, and different types of buildings within the development community. This plan will be provided to government entities for permitting. What is this set of specifications called?

A. A real estate development tactical plan.

B. A planned community sustainability plan.

C. A real estate master plan.

D. An architectural context diagram (ACD).

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제14

Your snow removal contractor is required to remove snow at two inches but has not responded during a heavy storm. What steps will you take in the future to ensure site safety?

A. Cancel existing snow removal contract and hire another contractor immediately to remove snow and control ice for subsequent events.

B. Meet with contractor immediately after the snow event to resolve service issues and identify a secondary contractor to remove snow and control ice in the event of future failures by the primary contractor.

C. Immediately after snow event is predicted, purchase emergency supplies required for comfort of client staff staying on site throughout the event.

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제15

What is the definition of "real property"?

A. Property that has nothing artificial on it, only natural materials.

B. Inventory and loose materials.

C. Things located within buildings such as furniture, accessories, appliances, etc.

D. Land, buildings, and machinery or equipment.

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제16

What key requirements should you make sure a contractor possesses when evaluating whether to award a contract?

A. Capability and capacity to complete the project; supplemental insurance; and, qualified, licensed and trained staff.

B. Required insurance and bonds; well-maintained equipment; and, qualified, licensed and trained staff.

C. Capability and capacity to complete the project; required insurance and bonds; and, qualified, licensed and trained staff.

D. Required insurance and bonds; professional trade association membership; and, qualified, licensed and trained staff.

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제17

What steps should be taken to create a risk assessment and risk plan?

A. Utilize project tools. PERT or Gantt charts, work breakdown structures to identify risk, track issues, and mitigation risks.

B. Identify the risks. Determine the probability and severity of each risk. Develop contingency plans to ameliorate each risk.

C. Add additional days to activity durations to build in a cushion. Identify areas in the project that can be cut out, if necessary.

D. Communicate the risks to stakeholders. Request additional funds to cover contingencies on the most important risks.

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

최신 CFM 무료덤프 - IFMA Certified Facility Manager

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