최신 CFM 무료덤프 - IFMA Certified Facility Manager

A. Revenue-based budgeting

B. Incremental budgeting

C. Activity-based budgeting

A. Amount of solar energy generated by your facility

B. Amount of kWh consumed by your facility

C. Amount of fossil fuels consumed by your facility

D. Amount of stormwater runoff created by your facility

A. Janitorial issues

B. Heating and cooling

C. Indoor air quality

D. Ergonomics issues

A. The owner's corporate legal department

B. The laws for the country's national government

C. The organization that wrote each law, standard, and regulation

D. The local authority having jurisdiction

A. To demonstrate your work to senior management so that they will support your budget request

B. To show that the number of complaints to the call center diminishes significantly when they are aware of the work being done

C. To demonstrate that facilities support team building, as this is part of the organization's vision

D. To keep the organization informed about how the facility management department meets the needs of occupants

A. Limited liability analysis.

B. Liability management.

C. Risk management.

D. Risk avoidance.

A. Purchases made in earlier phases can be reused in later phases, saving money through efficient management of resources and negotiation of discounts with vendors as project managers learn to work with vendors.

B. Since every phase is different, the only advantage of moving solutions forward is to know what has already been tried as learned from a previous situation.

C. Documenting lessons learned provides a way to pass on and usefully apply knowledge gained in one project to other projects. This saves time and money by preventing mistakes, streamlining work processes, and freeing staff to deal with unique aspects of later phases.

D. People learn what works and how to get along with their peers and leaders. As a result, teams can be organized so conflicts can be avoided since interpersonal relationships have already been tested.

A. Double-check all coding and charges and confirm that generally accepted accounting principles have been followed.

B. Perform periodic audits by an internal or external auditing group that is not part of the accounting department.

C. Suggest the tenant's chief accountant review your books and the lease.

A. Customer opinion surveys

B. Written justifications and data

C. Current market data

D. Current purchasing data

A. Selecting providers.

B. Negotiating terms.

C. Analyzing cost/performance.

D. Planning the initiatives.

A. Retrain service delivery staff on the efficient use of the CMMS.

B. Have each facility manager identify performance improvement initiatives for their respective facilities.

C. Select one facility for improvement and use this as the benchmark for all the other facilities.

D. Use the CMMS data to identify those service delivery processes that need improvement.

A. Managing resistance.

B. Using surveys.

C. Communication.

D. Anticipating user denial.

A. Cost/benefit analysis

B. Work space analysis

C. Ergonomic study

D. Survey of affected managers

A. Capital budget

B. Operational budget

C. Combined budgeting

D. Fixed/variable budgeting