최신 Agentforce-Specialist 무료덤프 - Salesforce Certified Agentforce Specialist (AI-201)
Universal Containers (UC) wants to use Flow to bring data from unified Data Cloud objects to prompt templates.
Which type of flow should UC use?
Which type of flow should UC use?
정답: C
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What is the role of the large language model (LLM) in understanding intent and executing an Agent Action?
정답: C
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An Agentforce Specialist wants to troubleshoot their Agent's performance. Where should the Agentforce Specialist go to access all user interactions with the Agent, including Agent errors, incorrectly triggered actions, and incomplete plans?
정답: B
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What is the role of the large language model (LLM) in executing an Agent Action?
정답: A
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Ursa Major Solar is developing a help agent that must answer customer questions by grounding prompts in data from both internal Knowledge articles and an external partner portal. The Agentforce Specialist configures the agent to use a Data 360 search index. During testing in Agentforce Builder, the agent occasionally provides conflicting answers, and the specialist needs to differentiate between these two grounding sources to troubleshoot the responses.
Which Data 360 process should the specialist review to ensure the origin of the information is accurately identified and made available?
Which Data 360 process should the specialist review to ensure the origin of the information is accurately identified and made available?
정답: B
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An Al Specialist is tasked with configuring a generative model to create personalized sales emails using customer data stored in Salesforce. The AI Specialist has already fine-tuned a large language model (LLM) on the OpenAI platform. Security and data privacy are critical concerns for the client.
How should the Agentforce Specialist integrate the custom LLM into Salesforce?
How should the Agentforce Specialist integrate the custom LLM into Salesforce?
정답: A
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The Agentforce Specialist of Northern Trail Outfitters reviewed the organization ' s data masking settings within the Configure Data Masking menu within Setup. Upon assessing all of the fields, a few additional fields were deemed sensitive and have been masked within Einstein ' s Trust Layer.
Which steps should the Agentforce Specialist take upon modifying the masked fields?
Which steps should the Agentforce Specialist take upon modifying the masked fields?
정답: B
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Amid their busy schedules, sales reps at Universal Containers dedicate time to follow up with prospects and existing clients via email regarding renewals or new deals. They spend many hours throughout the week reviewing past communications and details about their customers before performing their outreach.
Which standard Copilot action helps sales reps draft personalized emails to prospects by generating text based on previous successful communications?
Which standard Copilot action helps sales reps draft personalized emails to prospects by generating text based on previous successful communications?
정답: C
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Universal Containers wants to allow its service agents to query the current fulfillment status of an order with natural language. There is an existing autolaunched flow to query the Information from Oracle ERP, which is the system of record for the order fulfillment process.
How should an Agentforce Specialist apply the power of conversational AI to this use case?
How should an Agentforce Specialist apply the power of conversational AI to this use case?
정답: C
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Choose 1 option.
An Agentforce Specialist needs to create a prompt template that extracts the customer ' s name, phone number, and case number from a block of text, and nothing else.
How should the Agentforce Specialist structure the prompt to ensure the large language model (LLM) doesn ' t include extra conversation or text?
An Agentforce Specialist needs to create a prompt template that extracts the customer ' s name, phone number, and case number from a block of text, and nothing else.
How should the Agentforce Specialist structure the prompt to ensure the large language model (LLM) doesn ' t include extra conversation or text?
정답: B
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