최신 6210 무료덤프 - Avaya Aura® Contact Center Implementation
A customer supplies a server that fully meets the Platform Vendor Independent (PVI) mid-range specifications for an Aura SIP - Voice and Multimedia Contact Server without Avaya Aura Media Server (AAMS) server type.
What is the maximum number of logged in agents supported for this server type?
What is the maximum number of logged in agents supported for this server type?
정답: C
Avaya Aura Contact Center (AACC) uses the media processing capabilities of the Avaya Aura Media Server (AAMS) to perform functions such as conference customer and agent speech paths with media treatments.
Which three statements regarding AACC and the AAMS are true? (Choose three.)
Which three statements regarding AACC and the AAMS are true? (Choose three.)
정답: B,C,D
A customer has purchased Avaya Aura Contact Center (AACC) with the correct licensing to provide Open Queue session licenses, and to provide agent licenses for the required multimedia contact types.
Where is Open Queue initially enabled in AACC?
Where is Open Queue initially enabled in AACC?
정답: B
During contact handling, agents can create a callback to a customer. Where are the Agent Desktop callback minimum and maximum timers configured?
정답: A
A customer has Avaya Aura Contact Center (AACC) and Avaya Aura Unified Communications Platform Integration.
For the Avaya Aura Session Manager (ASM) to direct incoming voice contacts to the AACC, as part of the ASM and AACC configuration, which two items are configured in ASM? (Choose two.)
For the Avaya Aura Session Manager (ASM) to direct incoming voice contacts to the AACC, as part of the ASM and AACC configuration, which two items are configured in ASM? (Choose two.)
정답: C,D
A customer has installed Avaya Aura Contact Center (AACC) on a Platform Vendor Independent (PVI) server. They want to receive real-time data on their client computer via Unicast stream.
Where do you set the transmission mode for the site to Unicast?
Where do you set the transmission mode for the site to Unicast?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
During the Avaya Aura Contact Center Agent Desktop installation the CCT Log Level was set to Off. Which page allows you to change the CCT Log Level settings if a configuration mistake was made during installation?
정답: A
You have increased the multicast time to live value on the Contact Center Manager Server (CCMS).
After changing the value, which CCMS service must be restarted so that the new value can take effect?
After changing the value, which CCMS service must be restarted so that the new value can take effect?
정답: C
When performing a database restore, Avaya Aura Contact Center (AACC) services must be shut-down before starting the restore.
How are these services shut-down?
How are these services shut-down?
정답: D
Which section under the Agent Desktop Configuration would allow Agent Desktop to move to the front upon arrival of a new contact?
정답: A