최신 6209.1 무료덤프 - Avaya Aura Contact Center CCT and Multimedia Implementation
The routing rules in Contact Center Multimedia (CCMM) make several complex decisions to decide the handling and routing of the multimedia contacts. What are three things that refer to the routing rules? (Choose three).
정답: B,D,E
A network drive is being mapped that will be used to setup the Contact Center Multimedia database. The following information is provided:
-The Contact Center Multimedia server name is CCMM001 -The Contact Center Multimedia server IP address is 192.167.140.15 -The backup server name is backup004 -The backup server IP address is 192.167.140.20 -The backup folder name is dbbackup
What is the UNC path for the mapped network drive?
-The Contact Center Multimedia server name is CCMM001 -The Contact Center Multimedia server IP address is 192.167.140.15 -The backup server name is backup004 -The backup server IP address is 192.167.140.20 -The backup folder name is dbbackup
What is the UNC path for the mapped network drive?
정답: B
You have completed the co-resident installation including Contact Center Manager Administration (CCMA), Contact Center Manager Server (CCMS) and Communication Control Toolkit (CCT). What action is required to set the deployment type in the CCT console?
정답: B
A technician has installed Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM), Contact Center Manager Server (CCMS) and Contact Center Manager Administration (CCMA). The customer would like to create scripts or graphical flows to verify contacts in Contact Center. Which component of the CCMA would be used to create flows?
정답: C
Where can the settings are configured for the inbound mail handler (IMH) such as the time between intervals?
정답: C