최신 6209.1 무료덤프 - Avaya Aura Contact Center CCT and Multimedia Implementation

문제1

The routing rules in Contact Center Multimedia (CCMM) make several complex decisions to decide the handling and routing of the multimedia contacts. What are three things that refer to the routing rules? (Choose three).

A. Skillset

B. KeyWord Group

C. Priority

D. FromAddress

E. ToAddress

정답: B,D,E

문제2

The technician has installed a Contact Center multimedia (CCMM)email and web services to the Contact Center solution. What do the customers email and web server connect to?

A. Contact Center Server ELAN

B. Contact Center Server Subnet

C. Customer LAN

D. Customer server ELAN

정답: C

문제3

A technician is installing a Contact Center Multimedia (CCMM) on a standalone server platform. The PVI Check utility returns a warning of a system readiness check problem. Which statement about warnings in the system readiness checks warning is true?

A. The software installation stops and the PVI check utility must be rerun until all warnings are cleared

B. The warnings can be ignored as long as the potential impact to the operation of the Contact Center is understood and not deemed to be applicable for the specific installation

C. The software installation stops the problem and must be corrected before proceeding

D. The software installation stops and before proceeding, a step must be chosen from each warning screen as long as potential impact to confirmation that Contact Center is undisturbed

정답: B

문제4

A customer has multiple Contact Center Manager Server (CCMS) servers which are networked and operate as a single distributed contact center. Which component manages the Network Skill-based Routing configuration and communication between the servers?

A. Network Contact Center

B. Network Capacity Center

C. Network Communication Center

D. Network Control Center

정답: D

문제5

What describes the installation of an Avaya Aura Agent Desktop (AAAD) with the use of Microsoft's .NET framework?

A. A web browser installation

B. Click Once Deployment technology

C. A URL installation

D. An application installation

정답: B

최신 6209.1 무료덤프 - Avaya Aura Contact Center CCT and Multimedia Implementation

우리와 연락하기

유용한 링크

최신 업데이트