최신 6209 무료덤프 - Avaya Aura Contact Center CCT and Multimedia Implementation

A. Corporate Web server

B. Terminal server

C. Corporate E-mail server

D. FTP server

A. It is loaded on the Contact Center Manager Server (CCMS) database where it creates contacts and presents them to the CCMS via Open Queue

B. It is loaded on the Contact Center Multimedia (CCMM) server database where it creates contacts and presents them to CCMS via Open Queue

C. It is loaded on the Communications Control Toolkit (CCT) database where it creates contacts and presents them to CCMS via Open Queue

D. It is loaded on external database

A. Enter the SIP address of the agent ...the voice uri server

B. The agent user type must be set to supervisor agent

C. The agent first and last name must be populated

D. The "Create CCT agent" option must be selected

A. Disable the anti-virus software that is installed

B. Import the Avaya Aura Contact Center firewall security policy

C. Add the Communication Control Toolkit (CCT) portal to the Windows 2008 firewall exception list

D. Disable the firewall

A. The NetBIOS name must match to the computer name

B. The computer name must be unique on the domain

C. The total length of name is not to be more than 26 characters

D. Use (_) or (-) allowed within any part of the name

A. Lite Communication Control Toolkit API

B. Contact Management Framework

C. JAVA API

D. Advanced Scripting