최신 3312 무료덤프 - Avaya Aura® Contact Center Administration
A supervisor with Administrator user privileges wants to be able to manage voice prompts and music on the Avaya Aura Media Server (AAMS).
Through which Launchpad item can this be accomplished?
Through which Launchpad item can this be accomplished?
정답: B
An administrator creating a flow application realizes that a skillset required for the application has not been created.
Which statement about adding the skillset is true?
Which statement about adding the skillset is true?
정답: A
A customer with Avaya Aura Contact Center (AACC) has created a script application. The customer would like to convert this script application into a now application.
Which statement regarding converting scripts is true?
Which statement regarding converting scripts is true?
정답: B
A customer with an Avaya Aura Contact Center (AACC) in a SIP environment would like to create a script where the customer is prompted to enter their account number through the dial pad. The script would then play the account number back to the caller for confirmation.
Which block will be required?
Which block will be required?
정답: C
Some variables can have a list or range of values instead of only a single value. On creation of these global variables the class type set is selected.
Which three variables types support this class type? (Choose three.)
Which three variables types support this class type? (Choose three.)
정답: A,B,E
A customer with an Avaya Aura Contact Center (AACC) has been notified that due to bad weather the contact center will not be opening today. The customer would like to remotely implement an announcement to explain the reason for the unscheduled closure, and is going to use a Boolean variable to accomplish this.
Which two statements regarding a Boolean variable are true? (Choose two.)
Which two statements regarding a Boolean variable are true? (Choose two.)
정답: C,D
After queuing a contact to a skillset, how many seconds are recommended that a script should wait?
정답: A