최신 3312 무료덤프 - Avaya Aura® Contact Center Administration
You just installed a new Avaya Aura Contact Center (AACC) installation and you need to configure it to communicate to the Avaya Aura Media Server (AAMS).
Which configuration options do you need to configure to accomplish this?
Which configuration options do you need to configure to accomplish this?
정답: B
Some variables can have a list or range of values instead of only a single value. On creation of these global variables the class type set is selected.
Which three variables types support this class type? (Choose three.)
Which three variables types support this class type? (Choose three.)
정답: A,B,E
A customer with Avaya Aura Contact Center (AACC) is creating an application flow using a Queue block.
This block can be given a unique name Lo identify it on the flow-Under which tab on the Queue block would the name of the block be assigned?
This block can be given a unique name Lo identify it on the flow-Under which tab on the Queue block would the name of the block be assigned?
정답: B
A customer with Avaya Aura Contact Center (AACC) needs to create a new Contact Center Management supervisor in a SIP environment?
Which field is mandatory for a Contact Center Management supervisor in a SIP environment?
Which field is mandatory for a Contact Center Management supervisor in a SIP environment?
정답: D
A customer with Avaya Aura Contact Center (AACC) wants to create a script using intrinsics. The script will be screened using the 'QUEUED COUNT' intrinsic.
Which category of intrinsic is the 'QUEUED COUNT" intrinsic?
Which category of intrinsic is the 'QUEUED COUNT" intrinsic?
정답: B
You must configure Avaya Aura Contact Center (AACC) to send skillset calls back to the queue when they are delivered to an available agent, but do not get answered by that agent.
Which AACC configuration option is used to accomplish this task?
Which AACC configuration option is used to accomplish this task?
정답: C
When using the GiveIVR block to play prompt and collect digits, how do you configure what the terminating character should be?
정답: B