최신 3308 무료덤프 - Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance

문제1

To check the CPU utilization of the Avaya Contact Recorder (ACR) server, which two items could you use? (Choose two.)

A. the Linux var logs

B. the Linux top command

C. the Windows 2008 Resource Monitor

D. the CPU utilization page in the ACR web client

정답: A,C

문제2

Which statement describes the Recorder Number that is given to the Master Avaya Contact
Recorder (ACR)?

A. It is a unique identifier for every ACR, and it is a 6 digit number beginning with the number 6.

B. It is a unique identifier for every ACR determined by the Customer Sold To number.

C. It is a unique identifier for every ACR determined by the Customer Site ID.

D. It is a unique identifier for every ACR, and it is a 6 digit number beginning with the number 8.

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제3

Which page of the Avaya Contact Recorder (ACR) web client is used for SIP recording configuration?

A. General Setup > Meridian Link Services

B. General Setup > Contact Center Interface

C. General Setup > SIP

D. General Setup > Avaya Aura Contact Center Interface

정답: D

문제4

Using a local computer, the technician is trying to launch the Quality Monitoring (QM) page from the Interactions dropdown in Enterprise Manager. The web page displays an error message requiring you to contact the administrator.
Which desktop application was not installed?

A. Screen_Capture_Agent

B. PlaybackInstallation

C. FormDesignerStandAloneInstallation

D. FormDesignerInstallation

정답: C

문제5

You are playing back a contact in the interactions application under contacts. The audio is playing fine, but you have no screen replay. You have confirmed that the screen has recorded, and is replayable from the Avaya Contact Recorder (ACR).
What is causing this problem?

A. You are logged in a wsuperuser.

B. ThePlayBackInstallation application has not been installed on your computer.

C. Your role does not allow you to replay screen.

D. Your preferences is not set to display screen for contacts replay.

정답: D

문제6

In Avaya Contact Recorder (ACR) R12, where can you check the total calls observed by
ACR via CTI today, or since startup?

A. ACR Admin webpage Recorder Status Server

B. ACR Admin webpage System

C. ACR Admin webpage Recorder Status CTI monitors

D. ACR Admin Page Operations Bulk Recording

정답: A

최신 3308 무료덤프 - Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance

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