최신 3302 무료덤프 - Avaya Contact Center Control Manager Implementation and Maintenance

문제1

A customer can piny the Communication Manager (CM) hostname and IP address from the Avaya Contact Control Manager (ACCCM) server. However, the ACCCM server cannot connect to the CM and receives an error during synchronization.
There tire five reasons or scenarios which are possible why the customer received the error. Which is one of the five reasons or scenarios?

A. The ACCCM license file has expired.

B. The 5022/5023 portTelnet or ssh is disabled in CM.

C. The ACCCM server Remote Desktop is disabled.

D. A live user has already logged in to CM using similar login credentials.

정답: B

문제2

A customer plans to deploy an Avaya Contact Center Control Manager (ACCCM) solution.
They would like to install a single ACCCM server that also runs the database.
Which installation component is required to meet the customer's needs?

A. Microsoft MVC

B. .NETFramework4.0

C. SQLServer2008 R2Express

D. Microsoft Silverlight3.0

정답: C

문제3

What information is required to generate an Avaya Contact Center Control Manager (ACCCM) license file?

A. the TP address of the ACCCM server

B. the MAC address of the ACCCM server

C. the Windows 2008R2Enterprise Product Key

D. the server type and model number

정답: B

문제4

A company has an Avaya Contact Center Control Manager (ACCCM) solution. The administrator created a now user account, but the new user is unable to login into ACCCM.
The password has been verified and is correct. What is a cause of this problem?

A. Theuserhas noCommunication Manager (CM) Role assigned.

B. The Extension Number in the User Form is invalid.

C. The userhas no ACCCM Role assigned.

D. The Provisioning Server is slopped.

정답: C

문제5

A company located In Germany wants to setup their Avaya Contact Center Control Manager (ACCCM) to use the German language. In which two locations can you set de_de as the language? (Choose two.)

A. the ACCCM Setup under SystemLanguage

B. in the database tableSystem_Parameters underLanguage

C. in the ACCCM CFGtab,under Language Tab, select de_de

D. in web.config file under set de_de

정답: A,B

문제6

A corporation wants to improve customer satisfaction. A key concern is to provide the ability to upload/add/delete and change announcements and music on hold while their customers are waiting. Which Avaya Contact Center Control Manager (ACCCM) feature matches the key capabilities that the customer requires?

A. IVK Sell Service

B. Multi tenancy Management

C. Call Flow Management

D. Communication Manager Extensions Management

정답: C

문제7

A customer with Avaya Contact Center Control Manager (ACCCM) would like to Share employee information with a third party application. They want to include an e-mail address and building information, such as floor and office number. When they attempt to configure the employees user profiles, they do not see the user defined fields in which to enter the information.
Which statement describes the configuration requited to meet the customer's needs?

최신 3302 무료덤프 - Avaya Contact Center Control Manager Implementation and Maintenance

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