최신 100-140 무료덤프 - Cisco Certified Support Technician (CCST) IT Support
After updating an application, a user is unable to open it, and an error message indicates a missing file.
What is the best course of action to resolve this application issue?
What is the best course of action to resolve this application issue?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
During a VNC session, how should a technician respond if they need to access confidential files on the user's computer to resolve an issue?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
You receive a call from a user stating that their webcam stopped working. There have been no operating system updates since it was last working.
Which action should you tell the user to perform first?
Which action should you tell the user to perform first?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
During startup, a user notices that their computer is running slower than usual and suspects that unnecessary programs are loading at boot.
What should the technician recommend to manage startup programs effectively?
What should the technician recommend to manage startup programs effectively?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
The IT department identifies that a database server crashes frequently due to high query loads during peak hours.
What should the next step be in devising a plan to resolve this problem?
What should the next step be in devising a plan to resolve this problem?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
During a video editing session, a MacOS user notices that the editing software freezes repeatedly. How should the user utilize Activity Monitor to resolve this issue?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
What action is required when an employee realizes they have emailed proprietary company documents to an unauthorized external party by mistake?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
During a network audit, an IT support technician needs to guide a macOS user to locate their IPv6 address to ensure compliance with the latest security protocols.
What should the technician instruct the user to do?
What should the technician instruct the user to do?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
A user installs a new application on their MacOS which requires access to the Documents folder to operate properly, but the application fails to save files to this location.
What should the user do to resolve this issue?
What should the user do to resolve this issue?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
A user is setting up a new Mac and wants to ensure all their personal settings and data from their old Mac are transferred.
How should they use iCloud to facilitate this process?
How should they use iCloud to facilitate this process?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
What should a technician do first to ensure safety from electrostatic discharge when installing a new hard drive in a desktop computer?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
What is a technician's best practice for disposing of documents containing PII?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
The IT department is implementing MFA for accessing the company's VPN. The security policy mandates the use of a physical hardware token in addition to regular passwords. What is the primary security benefit of using a hardware token for MFA in this scenario?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
A system administrator needs to check the current IP configuration status of virtual interfaces on a server to troubleshoot connectivity issues.
Which iproute2 command should they use?
Which iproute2 command should they use?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
A macOS user is experiencing issues with their Bluetooth connectivity and needs to verify their system's Bluetooth version to ensure compatibility with connected devices. Under which section in the System Settings should the IT support technician instruct the user to check this information?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
A user reports that their documents are not printing and the printer status indicates "printing" without any output.
What is the most appropriate first step to resolve this issue?
What is the most appropriate first step to resolve this issue?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
Tom, a new hire, needs to receive weekly updates via a company-wide email distribution list but reports he has not received any emails so far.
What should be your initial troubleshooting step?
What should be your initial troubleshooting step?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
You consider using AI to find solutions to common Help Desk issues at your company.
For each statement about AI, select True or False.
Note: You will receive partial credit for each correct selection.
For each statement about AI, select True or False.
Note: You will receive partial credit for each correct selection.
정답:
Which command can be used to force a background update of all Group Policy settings, including security settings, without logging off?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
A user is unable to access certain network resources which they previously had access to. You suspect an issue with their account permissions.
Which Active Directory feature should you check first to resolve this issue?
Which Active Directory feature should you check first to resolve this issue?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)