최신 100-140 무료덤프 - Cisco Certified Support Technician (CCST) IT Support
While using remote access software to resolve a network connectivity issue, you find a related internal knowledge base article written over a year ago.
What is the best approach to using this information?
What is the best approach to using this information?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
A user reports that their smartphone is not charging when plugged into a wall charger. What is the first troubleshooting step you should recommend?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
A MacOS user cannot receive files via AirDrop from an unknown sender.
What setting should the user adjust to allow this?
What setting should the user adjust to allow this?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
A company wants to ensure that their employees can access shared documents stored in Dropbox from their Windows workstations as if they were stored on a local network drive. What is the most straightforward method to achieve this?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
An Android user is unable to download updates for their apps, receiving a notification that there is insufficient storage space.
What should the user do first?
What should the user do first?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
After successfully resolving an intermittent network connectivity issue by adjusting the DHCP settings, what is the most critical next step for the IT support technician?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
During scanning, a user notices that the scanner starts but fails to complete the scan, displaying an error about communication failure.
What should be the first step to troubleshoot this issue?
What should be the first step to troubleshoot this issue?
정답: C
설명: (DumpTOP 회원만 볼 수 있음)
Which netstat command should a technician use to find out which programs are using network resources on a Windows machine that is suspected of being compromised?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
A user is trying to connect their computer to a projector using a DVI cable and finds multiple types of DVI connections available.
Which type of DVI connector should the IT support technician recommend for transmitting both digital and analog signals?
Which type of DVI connector should the IT support technician recommend for transmitting both digital and analog signals?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
A user is trying to set up their work email on a new smartphone but keeps receiving an error that the server cannot be reached.
What should they check first to resolve this issue?
What should they check first to resolve this issue?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
When a technician uses technical forums to troubleshoot a rare software bug, what is the best practice for ensuring the reliability of the information found?
정답: D
설명: (DumpTOP 회원만 볼 수 있음)
A user reports that they can access websites via their IP addresses but not through their domain names.
What is the most likely cause of this issue?
What is the most likely cause of this issue?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)
A user reports that their macOS device has been unexpectedly shutting down. To help diagnose potential causes, which feature of the Console app should an IT support technician instruct the user to use to view system logs related to these shutdown events?
정답: A
설명: (DumpTOP 회원만 볼 수 있음)
A user reports that their newly installed printer is not functioning correctly. The IT support technician suspects a driver issue.
Using Device Manager, what is the first step the technician should take to troubleshoot the printer's drivers?
Using Device Manager, what is the first step the technician should take to troubleshoot the printer's drivers?
정답: B
설명: (DumpTOP 회원만 볼 수 있음)