최신 ITIL-4-Transition 무료덤프 - ITIL 4 Managing Professional Transition
An organization is implementing new technology that will significantly improve how they interact with their customers.
Which term BEST describes this situation?
Which term BEST describes this situation?
정답: C
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A web hosting provider has decided to apply more of a 'shift left' approach to service support. The provider knows that users like video tutorials as well as communicating via instant messaging and social networks.
What should the service provider use to expand how users access support and improve the user experience?
What should the service provider use to expand how users access support and improve the user experience?
정답: B
A designer has been asked by an organization to design a new office chair. The designer has proposed a plant that they have been asked to validate. In 'design thinking', what should the designer do to BEST validate the plan
정답: C
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An organization has IT divisions distributed globally. As the organization has grown, it has become difficult to align the activities of the IT divisions with the organization 's objectives How can the organization ensure that all IT activities are aligned with the organization 's objectives?
정답: A
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A service provider is in a partnership relationship with a service consumer. The services provided are complex with new functionality and improvements constantly being developed using agile methods.
Which is the BEST approach for validating service value?
Which is the BEST approach for validating service value?
정답: C
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Which high velocity IT objective considers an organization's ability to continue providing business services when disruptive events affect its digital products?
정답: D
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