최신 B2B-Solution-Architect 무료덤프 - Salesforce Certified B2B Solution Architect

문제1

AC Computers has decided to extend its existing Sales Cloud solution by implementing Service Cloud and Marketing Cloud Account Engagement. AC Computers has defined two different work streams for Service Cloud and Marketing Cloud Account Engagement and wants each workstream to work iteratively in separate sandboxes and migrate to a single sandbox for UAT and integration testing. With the multiple workstreams, AC Computers needs a more rigorous change management process and an audit process.
Which two options should AC Computers consider to support both implementation workstreams?
Choose 2 answers

A. Use a version control system and CLI-based deployment tools to merge the workstream builds.

B. Use multiple development sandboxes and merge the workstream builds using change sets.

C. Use scratch orgs and continuous deployment tools to merge the workstream builds.

D. Use package-based deployments and scratch orgs to merge the workstream builds.

정답: A,C

설명: (DumpTOP 회원만 볼 수 있음)

문제2

Universal Containers (UC) recently went live with a multi-cloud implement at ton consisting of Experience Cloud, Service Cloud, and Marketing Cloud Account Engagement. The UC Marketing team wants to generate Marketing Cloud Account Engagement emails using the same dynamic content that users access in Experience Cloud. They want to trigger Marketing Cloud Account Engagement emails based on certain user actions while keeping the content dynamic and configurable via a user- friendly mechanism.
Which approach should a Solution Architect recommend m this case?

A. Change the data model to support sending Marketing Cloud Account Engagement email via the Experiencecloud site.

B. Use Salesforce CMS on Experience Cloud and the new Marketing Cloud Account Engagement Lightning Email Experience.

C. Consider finding AppExchange packages that support this functionality on Experience Cloud andMarketing Cloud Account Engagement.

D. Build a custom application using Lightning Web Components to make the email content dynamic and configurable.

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제3

Universal Containers (UC) is about to implement Sales Cloud, Service Cloud, and Revenue Cloud within its newly created Salesforce environment. But before UC begins, the CIO would like to understand the options for creating and migrating changes within Salesforce. UC is about to use a sandbox for the initial build and will deploy customisation up to the production environment. UC has decided to build packages of metadata to silo the functionality between the three clouds it is implementing for.
What are two key considerations a Solution Architect should keep in mind when recommending packaging?
Choose 2answers

A. It is impossible to track source controlwith package development; either the org owns the source or a source control does, but never both.

B. Only utilize one functional automation tool (Flow, Workflow Rules, Process Builder) per object.

C. Clouds like Revenue Cloud have their own packages so it is easy to work with them because their automation is limited.

D. Design the package as modular, loosely coupled units of metadata rather than large chunks of an org.

정답: B,D

설명: (DumpTOP 회원만 볼 수 있음)

문제4

Universal Containers (UC) is about to embark on a digital transformation initiative to make all of its back- office systems data visible to employees, customers. And partners via front-office capabilities like Salesforce.
The CIO has asked the team to identify their various systems, both back- and front-office, and correctly identify the proper use of those systems. The team plans to utilise the Systems of Engagement framework to classify their systems based on how they will be utilized within the enterprise architecture.
Salesforce is being utilued as the master for all sales data-like Opportunities, Quotes, and Cart data-and an ERP is the master for all invoice, order, and payment data.
How should the Solution Architect segment opportunities and order data in Salesforce*

A. SOR for Opportunities and SOR for Orders

B. System of record (SOP.) for Opportunities and System of Engagement for Orders

C. SOR for Opportunities and System of Intelligence for Orders

D. System of Engagement for Opportunities and SOR for Orders

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

문제5

Universal Containers is at the start of a digital transformation program. Members of the executive leadership team have provided a list of internal and external stakeholders who are dedicated to formulating the vision and desired business outcomes in a 2-day workshop. The executive leadership team hasmade the request to understand what the customer experience will look like out of this workshop.
What should a Solution Architect do to help formulate the high-level business vision and desired business outcomes?

A. Facilitate a strategy session with the executive leadership team to better understand their individual business units' priorities to achieve the business objectives.

B. Ask to follow the Customer Service team for a day to gain a better understanding of how they work and identify their pain points to formulate this vision.

C. Facilitate a business process mapping workshop with the executive leadership team to better understand the potential process improvements.

D. Facilitate a workshop with the executiveleadership team, applying the journey mapping process to create a vision and align customer journey to business objectives.

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제6

Universal Containers (UC) uses Sales Cloud, Service Cloud, and Experience Cloud. The implementation was completed 5+ years ago, and Service Cloud users are now expressing dissatisfaction with system performance. A custom Visualforce page was developed to show relevant data to Experience Cloud users.
The same page is used by the Support team but displays more information based on their profile. UC has a small internal Support team for Salesforce that periodically enables new features in production.
Which best practice should the Solution Architect recommend to avoid these types of issues in the future?

A. Assess the level of technical debt and test new features with the Product team in a Developer sandbox.

B. Assess the level of data quality and test new features with a subset of users in production before enabling all users.

C. Assess the level of data quality and test new features with a pilot before enabling for all users.

D. Assess the level of technical debt and test new featuresin a sandbox before enabling in production.

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제7

At Custom Cabinets LLC, the service appointments often span over multiple days bot are 2 to 4 hours in duration per day. The company would like to optimize the service resource's day and have them see as many customers as possible. Additionally, Custom Cabinets LLC would like a customer service representative to follow up with the customer once the field work has been completed.
Which approach should the Solution Architect take to meet these requirements?

A. Leverage out-of-the-box Salesforce Field Service Multiday Service Appointments. Use declarative automation to send a follow-up email to the customer.

B. Leverage out-of-the-box Salesforce Field Service Work Types and declarative automation to clone Service Appointments for multiple days. Use declarative automation to create a follow-up Case for customer service.

C. Leverage declarative automata to done Service Appointments for multiple days. Like declarative automation to send a follow-up email to the customer.

D. Leverage out-of-the-box Salesforce Field Service Work Types and out-of-the-box Multiday Service Appointments. Use declarative automation to create a follow-up Case for customer service.

정답: A

설명: (DumpTOP 회원만 볼 수 있음)

문제8

Universal Containers (UC) sells automotive spare parts through a large network of partner retail outlets. UC's business model relies on partners (retail outlets) reaching out toUC to get access to its product catalog, selecting the product(s) they require, and then making bulk purchases. The partners occasionally reach out to UC sales representatives for advice or clarifications regarding particular SKUs on an opportunity on which they are co-sellers.
UC wants to offer discounts to partners who make large purchases. Further, UC wants to provide its partners with reports detailing their sales, including reports that summarize sales by partner, to help UC classify its partners accordingly.
Which solution should a Solution Architect recommend to meet UC's requirements?

A. Sales Cloud, B2B Commerce, and Customer Community

B. Sales Cloud, Partner Relationship Management, and Einstein

C. Sales Cloud, B2B Commerce, and Partner Relationship Management

D. Sales Cloud, Service Cloud, and Partner Relationship Management

정답: C

설명: (DumpTOP 회원만 볼 수 있음)

문제9

Universal Containers (UC) is in the process of identifying if Revenue Cloud will work for its business processes. UC has already implemented Sales Cloud, which includes complex steps and checklists that are orchestrated based on changes made to an Opportunity. Based on the current Sales Cloud implementation, UC has concerns about how Revenue Cloud will interact with its current customizations on the Opportunity object and if it will be difficult to customize the solution in the future.
Which design approach should a Solution Architect recommend tomitigate concerns about custom processes on any single object?

A. Migrate automations from Process Builder to a single flow that is triggered by record updates, using only the "After Save" context so that all operations can be organized in a single flow.

B. Leave the orchestration of the automation to Process Builder, but invoke autolaunched flows from Process Builderso that the actual operations run in flows.

C. Use an event-driven design to separate automations that could run asynchronously from the save cycle with a third-party tool like Heroku.

D. Migrate automations from Process Builder to flows triggered by record updates, organizing operations in separate flows for the "Before Save" and "After Save" contexts.

정답: D

설명: (DumpTOP 회원만 볼 수 있음)

문제10

Universal Containers (UC) manufactures automobile engine components. UC wants to set up an ecommerce website to deliver a seamlesscustomer purchasing experience, both through self-service and field sales. UC also wants to showcase its extensive product offerings, operate regional promotions and discounts, and managed routing and contracting. UC is looking for guidance on a Salesforce multi-cloud solution to be implemented across phases.
What should a Solution Architect recommend to meet UC's business requirements?

A. Phase 1: Service Cloud -- Phase 2: CPQ -- Phase 3: B2B Commerce

B. Phase 1: Sates Cloud - - Phase 2: CPQ -- Phase 3: B2B Commerce

C. Phase 1: Sales Cloud - - Phase 2: Service Cloud -- Phase 3B2B Commerce

D. Phase 1: Sates Cloud -- Phase 2: B2BCommerce -- Phase 3: Salesforce Field Service

정답: B

설명: (DumpTOP 회원만 볼 수 있음)

최신 B2B-Solution-Architect 무료덤프 - Salesforce Certified B2B Solution Architect

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